APA (7th ed.) Citation

Shepard. (2005). How to manage problem employees: A step-by-step guide for turning difficult employees into high performers. John Wiley & Sons, Inc.

Chicago Style (17th ed.) Citation

Shepard. How to Manage Problem Employees: A Step-by-step Guide for Turning Difficult Employees into High Performers. New Jersey: John Wiley & Sons, Inc, 2005.

MLA (8th ed.) Citation

Shepard. How to Manage Problem Employees: A Step-by-step Guide for Turning Difficult Employees into High Performers. John Wiley & Sons, Inc, 2005.