APA (7th ed.) Citation

Silberman & Hansburg. (2005). How to bring out the better side of difficult people: Leader's guide. Pfeiffer.

Chicago Style (17th ed.) Citation

Silberman and Hansburg. How to Bring Out the Better Side of Difficult People: Leader's Guide. San Francisco: Pfeiffer, 2005.

MLA (8th ed.) Citation

Silberman and Hansburg. How to Bring Out the Better Side of Difficult People: Leader's Guide. Pfeiffer, 2005.