APA (7th ed.) Citation

Gronfeldt & Strother. (2006). Service leadership: The quest for competitive advantage. Sage Publications.

Chicago Style (17th ed.) Citation

Gronfeldt and Strother. Service Leadership: The Quest for Competitive Advantage. Thousand Oaks: Sage Publications, 2006.

MLA (8th ed.) Citation

Gronfeldt and Strother. Service Leadership: The Quest for Competitive Advantage. Sage Publications, 2006.