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00701cam a2200205 a 4500 |
| 001 |
0000088917 |
| 005 |
20080401090000.0 |
| 040 |
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|a mod
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| 041 |
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|a eng
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| 020 |
0 |
0 |
|a 0273681575
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| 090 |
0 |
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|a 658.8
|b BRU
|e 2006
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| 100 |
1 |
0 |
|a Bruhn
|h Manfred
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| 245 |
1 |
0 |
|a Services marketing
|b managing the service value chain
|c Manfred Bruhn and Dominck Georgi
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| 260 |
0 |
0 |
|a Harlow
|b Financial Times Prentice Hall
|c 2006
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| 300 |
0 |
0 |
|a xxvi, 478 p.
|b ill.
|c 25 cm
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| 500 |
0 |
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|a Includes bibliographical references and index
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| 650 |
0 |
0 |
|a Service industries
|x Marketing
|x Management
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| 650 |
0 |
0 |
|a Customer services
|x Marketing
|x Management
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| 700 |
1 |
1 |
|a Georgi
|h Dominck
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| 999 |
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|a 0262668
|b 7 BGD
|d BOOKS
|e Umum
|f 7 BGD
|j AVAILABLE
|q GOOD CONDITION
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