APA (7th ed.) Citation

Newby. (1992). How to design and deliver quality service training. Kogan Page.

Chicago Style (17th ed.) Citation

Newby. How to Design and Deliver Quality Service Training. London: Kogan Page, 1992.

MLA (8th ed.) Citation

Newby. How to Design and Deliver Quality Service Training. Kogan Page, 1992.

Warning: These citations may not always be 100% accurate.