Training library staff and volunteers to provide extraordinary customer service
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
New York
Neal-Schuman Publishers
c2006.
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| Physical Description: | viii, 160 p. 28 cm. |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 1856045994 9781856045995 |