Training library staff and volunteers to provide extraordinary customer service

Bibliographic Details
Main Author: Todaro
Other Authors: Smith
Format: Book
Language:English
Published: New York Neal-Schuman Publishers c2006.
Subjects:
LEADER 00826cam a2200241 a 4500
001 0000097094
005 20080604090000.0
040 |a mod 
041 |a eng 
020 0 0 |a 1856045994 
020 0 0 |a 9781856045995 
090 0 0 |a 020.7155  |b TOD  |c f  |e 2006 
100 1 0 |a Todaro  |h Julie Beth. 
245 1 0 |a Training library staff and volunteers to provide extraordinary customer service  |c by Julie Todaro and Mark L. Smith. 
260 0 0 |a New York  |b Neal-Schuman Publishers  |c c2006. 
300 |a viii, 160 p.  |c 28 cm. 
504 0 0 |a Includes bibliographical references and index. 
650 0 0 |a Public services (Libraries) 
650 0 0 |a Library employees  |x In-service training. 
650 0 0 |a Customer services. 
700 1 1 |a Smith  |h Mark  |y 1956- 
852 0 0 |a 01 
999 |a 0268095  |b KEMENTAH  |d BOOKS  |e Umum  |f Perpustakaan KEMENTAH  |j AVAILABLE  |q GOOD CONDITION