Evans. (2005). Total quality: Management, organization and strategy (4th ed.). Thomson/South-Western.
Chicago Style (17th ed.) CitationEvans. Total Quality: Management, Organization and Strategy. 4th ed. Mason, Oio: Thomson/South-Western, 2005.
MLA (8th ed.) CitationEvans. Total Quality: Management, Organization and Strategy. 4th ed. Thomson/South-Western, 2005.
Warning: These citations may not always be 100% accurate.