APA (7th ed.) Citation

RAO & Rao. (1996). Total quality management: A cross functional perspectives. Wiley.

Chicago Style (17th ed.) Citation

RAO and Rao. Total Quality Management: A Cross Functional Perspectives. New York: Wiley, 1996.

MLA (8th ed.) Citation

RAO and Rao. Total Quality Management: A Cross Functional Perspectives. Wiley, 1996.

Warning: These citations may not always be 100% accurate.