APA (7th ed.) Citation

Ross Dr. (1993). Total quality management: Text,cases and readings. St.Luice Press.

Chicago Style (17th ed.) Citation

Ross Dr. Total Quality Management: Text,cases and Readings. Delray Beach,Fl: St.Luice Press, 1993.

MLA (8th ed.) Citation

Ross Dr. Total Quality Management: Text,cases and Readings. St.Luice Press, 1993.

Warning: These citations may not always be 100% accurate.