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|a mod
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| 041 |
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|a eng
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| 020 |
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|a 9780754671565
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| 090 |
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|a 658.812
|b CUS
|e 2008
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| 245 |
1 |
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|a Customer relationship management
|b a global perspective
|c by Gerhard Raab...[et al.]
|
| 260 |
0 |
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|a Hampshire
|b Ashgate Pub.
|c 2008
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| 300 |
0 |
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|a ix, 204 p.
|b ill.
|c 24 cm
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| 504 |
0 |
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|a Includes bibliographical references and index
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| 650 |
0 |
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|a Customer relations
|x Management
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| 700 |
1 |
1 |
|a Raab
|h Gerhard
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| 852 |
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|a 01
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| 999 |
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|a 0275153
|b KEMENTAH
|d BOOKS
|e Umum
|f Perpustakaan KEMENTAH
|j AVAILABLE
|q GOOD CONDITION
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