The quality library a guide to staff-driven improvement, better efficiency, and happier customers
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Chicago
American Library Association
2008
|
| Subjects: |
| Physical Description: | xiv, 144 p. ill. 28 cm |
|---|---|
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 8184082460 |