Hansen, G. A. (1994). Automating business process reengineering: Breaking the TQM barrier. PTR Prentice Hall.
Chicago Style (17th ed.) CitationHansen, Gregory A. Automating Business Process Reengineering: Breaking the TQM Barrier. New Jersey: PTR Prentice Hall, 1994.
MLA (8th ed.) CitationHansen, Gregory A. Automating Business Process Reengineering: Breaking the TQM Barrier. PTR Prentice Hall, 1994.
Warning: These citations may not always be 100% accurate.