APA (7th ed.) Citation

Gitlow, H. S., Oppenheim, A., & Oppenheim, R. (1995). Quality management: Tools and methods for improvement (2nd ed.). Irwin.

Chicago Style (17th ed.) Citation

Gitlow, Howard S., Alan Oppenheim, and Rosa Oppenheim. Quality Management: Tools and Methods for Improvement. 2nd ed. Chicago: Irwin, 1995.

MLA (8th ed.) Citation

Gitlow, Howard S., et al. Quality Management: Tools and Methods for Improvement. 2nd ed. Irwin, 1995.