Keeping customers
| Other Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boston
The Havard Business Review Book
1993
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| Subjects: |
| Item Description: | Includes bibliographical references and index |
|---|---|
| Physical Description: | xx,384p. 24cm |
| ISBN: | 0875843336 |