APA (7th ed.) Citation

Summers. (2009). Quality management: Creating and sustaining organizational effectiveness (2nd ed.). Pearson Education.

Chicago Style (17th ed.) Citation

Summers. Quality Management: Creating and Sustaining Organizational Effectiveness. 2nd ed. New Jersey: Pearson Education, 2009.

MLA (8th ed.) Citation

Summers. Quality Management: Creating and Sustaining Organizational Effectiveness. 2nd ed. Pearson Education, 2009.