Management lessons from Mayo Clinic inside one of the world's most admired service organizations
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| Format: | Book |
| Language: | English |
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New York
McGraw-Hill
2008
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| Physical Description: | xv, 276 p. ill., ports. 24 cm |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9780071621533 (pbk.) 9780071590730 (hbk.) |