Oakland & Abdul Rahman Ibrahim. (2007). Pengurusan kualiti menyeluruh. Institut Terjemahan Negara.
Chicago Style (17th ed.) CitationOakland and Abdul Rahman Ibrahim. Pengurusan Kualiti Menyeluruh. Kuala Lumpur: Institut Terjemahan Negara, 2007.
MLA (8th ed.) CitationOakland and Abdul Rahman Ibrahim. Pengurusan Kualiti Menyeluruh. Institut Terjemahan Negara, 2007.
Warning: These citations may not always be 100% accurate.