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|a mod
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|a eng
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|a 9789830682495
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|a 658.562
|b OAK
|e 2007
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| 100 |
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|a Oakland
|h John S.
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| 245 |
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|a Pengurusan kualiti menyeluruh
|c John S. Oakland; penterjemah Abdul Rahman Ibrahim
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| 260 |
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|a Kuala Lumpur
|b Institut Terjemahan Negara
|c 2007
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| 300 |
0 |
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|a ix, 454 p.
|b ill.
|c 22 cm
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| 504 |
0 |
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|a Includes bibliographical references and index
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| 650 |
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|a Quality control
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|a Total quality management
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|a Abdul Rahman Ibrahim
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