APA (7th ed.) Citation

Pera International & Hakes. (1991). Total quality management: The key to business improvement : a Pera International executive briefing. Chapman & Hall.

Chicago Style (17th ed.) Citation

Pera International and Hakes. Total Quality Management: The Key to Business Improvement : A Pera International Executive Briefing. London New York: Chapman & Hall, 1991.

MLA (8th ed.) Citation

Pera International and Hakes. Total Quality Management: The Key to Business Improvement : A Pera International Executive Briefing. Chapman & Hall, 1991.