APA (7th ed.) Citation

Mckain. (2010). What customers really want : how to bridge the gap between what your organization offers and what tuor clients crave: Scott Mckain. Petaling Jaya.

Chicago Style (17th ed.) Citation

Mckain. What Customers Really Want : How to Bridge the Gap Between What Your Organization Offers and What Tuor Clients Crave: Scott Mckain. Dvantage Quest Publicatins: Petaling Jaya, 2010.

MLA (8th ed.) Citation

Mckain. What Customers Really Want : How to Bridge the Gap Between What Your Organization Offers and What Tuor Clients Crave: Scott Mckain. Petaling Jaya, 2010.