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|e 2009
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|a Oliver
|h David
|y 1951-
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|a Membuat perundingan dengan berkesan
|c David Oliver
|f translated by Rafidah Attas
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|a 2nd. ed
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|a Kuala Lumpur
|b Institut Terjemahan Negara Malaysia
|c 2009
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|a 184 p.
|c 22 cm
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