Shaw John Clark. (1990). The service focus: Developing winning game plans for service companies. Dow Jones-Irwin.
Chicago Style (17th ed.) CitationShaw John Clark. The Service Focus: Developing Winning Game Plans for Service Companies. Homewood, Ill: Dow Jones-Irwin, 1990.
MLA (8th ed.) CitationShaw John Clark. The Service Focus: Developing Winning Game Plans for Service Companies. Dow Jones-Irwin, 1990.
Warning: These citations may not always be 100% accurate.