Crosby. (1989). Let's talk quality: 96 questions you always wanted to ask Philip Crosby (International edition.). McGraw-Hill.
Chicago Style (17th ed.) CitationCrosby. Let's Talk Quality: 96 Questions You Always Wanted to Ask Philip Crosby. International edition. Singapore: McGraw-Hill, 1989.
MLA (8th ed.) CitationCrosby. Let's Talk Quality: 96 Questions You Always Wanted to Ask Philip Crosby. International edition. McGraw-Hill, 1989.
Warning: These citations may not always be 100% accurate.