APA (7th ed.) Citation

Tenner & DeToro. (1992). Total quality management: Three steps to continuous improvement. Addison-Wesley.

Chicago Style (17th ed.) Citation

Tenner and DeToro. Total Quality Management: Three Steps to Continuous Improvement. Reading, Mass: Addison-Wesley, 1992.

MLA (8th ed.) Citation

Tenner and DeToro. Total Quality Management: Three Steps to Continuous Improvement. Addison-Wesley, 1992.