APA (7th ed.) Citation

Michelli. (2014). Leading the Starbucks way: 5 principles for connecting with your customers, your products, and your people. McGraw-Hill Education.

Chicago Style (17th ed.) Citation

Michelli. Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People. New York: McGraw-Hill Education, 2014.

MLA (8th ed.) Citation

Michelli. Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People. McGraw-Hill Education, 2014.