APA (7th ed.) Citation

Brown. (2014). The customer culture imperative: A leader's guide to driving superior performance. McGraw-Hill Education.

Chicago Style (17th ed.) Citation

Brown. The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance. New York: McGraw-Hill Education, 2014.

MLA (8th ed.) Citation

Brown. The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance. McGraw-Hill Education, 2014.