The customer culture imperative a leader's guide to driving superior performance
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| Format: | Book |
| Language: | English |
| Published: |
New York
McGraw-Hill Education
2014
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| Series: | Business
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| Subjects: |
| Physical Description: | xvii, 318 p. ill. 24 cm |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9780071821148 (hbk.) |