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LEADER |
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0000140840 |
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20141121090000.0 |
040 |
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|a mod
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041 |
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|a eng
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020 |
0 |
0 |
|a 9780071821148 (hbk.)
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090 |
0 |
0 |
|a 658.812
|b BRO
|e 2014
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100 |
1 |
0 |
|a Brown
|h Linden
|y 1938
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245 |
1 |
4 |
|a The customer culture imperative
|b a leader's guide to driving superior performance
|c Dr. Linden R. Brown and Chris L. Brown
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260 |
0 |
0 |
|a New York
|b McGraw-Hill Education
|c 2014
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300 |
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|a xvii, 318 p.
|b ill.
|c 24 cm
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440 |
0 |
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|a Business
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504 |
0 |
0 |
|a Includes bibliographical references and index
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650 |
0 |
0 |
|a Consumer satisfaction
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650 |
0 |
0 |
|a Customer services
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650 |
0 |
0 |
|a Leadership
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700 |
1 |
1 |
|a Brown
|h Chris L
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852 |
0 |
0 |
|a 01
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999 |
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|a 0296946
|b KEMENTAH
|d BOOKS
|e Pusat Sumber Kepimpinan
|f Perpustakaan KEMENTAH
|j AVAILABLE
|q GOOD CONDITION
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