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00812cam a2200241 a 4500 |
| 001 |
0000140840 |
| 005 |
20141121090000.0 |
| 040 |
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|a mod
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| 041 |
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|a eng
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| 020 |
0 |
0 |
|a 9780071821148 (hbk.)
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| 090 |
0 |
0 |
|a 658.812
|b BRO
|e 2014
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| 100 |
1 |
0 |
|a Brown
|h Linden
|y 1938
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| 245 |
1 |
4 |
|a The customer culture imperative
|b a leader's guide to driving superior performance
|c Dr. Linden R. Brown and Chris L. Brown
|
| 260 |
0 |
0 |
|a New York
|b McGraw-Hill Education
|c 2014
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| 300 |
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|a xvii, 318 p.
|b ill.
|c 24 cm
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| 440 |
0 |
0 |
|a Business
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| 504 |
0 |
0 |
|a Includes bibliographical references and index
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| 650 |
0 |
0 |
|a Consumer satisfaction
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| 650 |
0 |
0 |
|a Customer services
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| 650 |
0 |
0 |
|a Leadership
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| 700 |
1 |
1 |
|a Brown
|h Chris L
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| 852 |
0 |
0 |
|a 01
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| 999 |
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|a 0296946
|b KEMENTAH
|d BOOKS
|e Pusat Sumber Kepimpinan
|f Perpustakaan KEMENTAH
|j AVAILABLE
|q GOOD CONDITION
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