The Toyota way to service excellence lean transformation in service organizations

Bibliographic Details
Main Author: Liker
Other Authors: Ross
Format: Book
Language:English
Published: New York McGraw-Hill Education 2016
Edition:1 Edition
Subjects:
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245 1 4 |a The Toyota way to service excellence  |b lean transformation in service organizations  |c Jeffrey K. Liker, Karyn Ross 
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300 0 0 |a xxviii, 419 p  |b ill.  |c 24 cm 
650 0 0 |a Lean manufacturing  |z Japan 
650 0 0 |a Automobile industry and trade  |z Japan  |x Management 
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