APA (7th ed.) Citation

Pangarkar, Kirkwood, & Norton. (2009). The trainer's balanced scorecard: A complete resource for linking learning to organizational strategy. Pfeiffer.

Chicago Style (17th ed.) Citation

Pangarkar, Kirkwood, and Norton. The Trainer's Balanced Scorecard: A Complete Resource for Linking Learning to Organizational Strategy. San Francisco: Pfeiffer, 2009.

MLA (8th ed.) Citation

Pangarkar, et al. The Trainer's Balanced Scorecard: A Complete Resource for Linking Learning to Organizational Strategy. Pfeiffer, 2009.