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| 001 |
0000146025 |
| 005 |
20191002090000.0 |
| 040 |
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|a mod
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| 041 |
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|a eng
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| 090 |
0 |
0 |
|a 338.47
|b ARI
|c f
|e 2018
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| 100 |
0 |
0 |
|a Arizal bin Ariffin
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| 245 |
1 |
0 |
|a Customer satisfaction of lodging services among Malaysian Armed Forces personnel in Wisma Transit Kuala Lumpur
|c Arizal bin Ariffin
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| 260 |
0 |
0 |
|a Kuala Lumpur
|b University of Malaya
|c 2018
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| 300 |
0 |
0 |
|a ix, 80 p.
|b ill.
|c 30 cm.
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| 500 |
0 |
0 |
|a Include references
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| 650 |
0 |
0 |
|a Dissertations, Academic
|z Malaysia
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| 650 |
0 |
0 |
|a Hospitality industry
|x management
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| 650 |
0 |
0 |
|a Service recovery
|x Service recovery strategy
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| 650 |
0 |
0 |
|a Service recovery time
|x Customer satisfaction
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| 650 |
0 |
0 |
|a Thesis
|
| 852 |
0 |
0 |
|a 01
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| 999 |
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|a TH0017759
|b KEMENTAH
|d BOOKS
|e Thesis
|f Perpustakaan KEMENTAH
|j AVAILABLE
|q GOOD CONDITION
|