Customer satisfaction of lodging services among Malaysian Armed Forces personnel in Wisma Transit Kuala Lumpur

Customer satisfaction of lodging services among Malaysian Armed Forces personnel in Wisma Transit Kuala Lumpur

Bibliographic Details
Main Author:	Arizal bin Ariffin
Format:	Book
Language:	English
Published:	Kuala Lumpur University of Malaya 2018
Subjects:	Dissertations, Academic > Malaysia Hospitality industry > management Service recovery > Service recovery strategy Service recovery time > Customer satisfaction Thesis

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