Fitri bin Fathilah. (2018). The influence of service quality and switching costs on behavioral intention: An empirical study of military vechile maintenance service. University of Malaya.
Chicago Style (17th ed.) CitationFitri bin Fathilah. The Influence of Service Quality and Switching Costs on Behavioral Intention: An Empirical Study of Military Vechile Maintenance Service. Kuala Lumpur: University of Malaya, 2018.
MLA (8th ed.) CitationFitri bin Fathilah. The Influence of Service Quality and Switching Costs on Behavioral Intention: An Empirical Study of Military Vechile Maintenance Service. University of Malaya, 2018.
Warning: These citations may not always be 100% accurate.