Kotter & Cohen. (2002). The heart of change: Real-life stories of how people change their organizations. Harvard Business School Press.
Chicago Style (17th ed.) CitationKotter and Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations. Boston, Massachusetts: Harvard Business School Press, 2002.
MLA (8th ed.) CitationKotter and Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations. Harvard Business School Press, 2002.
Warning: These citations may not always be 100% accurate.