A survey of usability awareness in IT industry
This paper reports a survey result of usability awareness in the information technology (IT) industry. The survey involved 72 personnel who were IT-practitioners, non-IT practitioners and IT students based on their involvement in the IT development process. Generally, they require more exposure...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2011
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/10794/ http://irep.iium.edu.my/10794/1/Usability_Awareness.pdf |
| Summary: | This paper reports a survey result of usability
awareness in the information technology (IT) industry. The
survey involved 72 personnel who were IT-practitioners, non-IT
practitioners and IT students based on their involvement in the
IT development process. Generally, they require more exposure
to understand the usability importance and practice. Result
reveals there is no significant different on the usability awareness
between IT practitioners (e.g. software developer, system analyst
etc.), non-IT practitioners (e.g. sales and marketing personnel)
and IT student in IT industry. Finding indicates that usability is
perceived as a “common sense” knowledge for both IT and non-
IT practitioners. The international standard for usability is
lacking in the IT development projects. The degree of
recognition of Human-Computer Interaction (HCI) and usability
terminology is higher than expected, but the practice towards
usability received lack attention. Profiles from the students who
work as trainee and non-IT personnel indicated a relatively high
condition on blaming themselves for not understanding current
system interfaces in use. This study provides an indication of
current usability awareness following user-experience (UX)
development |
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