A survey of usability awareness in IT industry

This paper reports a survey result of usability awareness in the information technology (IT) industry. The survey involved 72 personnel who were IT-practitioners, non-IT practitioners and IT students based on their involvement in the IT development process. Generally, they require more exposure...

Full description

Bibliographic Details
Main Authors:	Hussein, Idyawati, Mahmud, Murni, Md. Tap, Abu Osman
Format:	Conference or Workshop Item
Language:	English
Published:	2011
Subjects:	T Technology (General) T58.5 Information technology
Online Access:	http://irep.iium.edu.my/10794/ http://irep.iium.edu.my/10794/1/Usability_Awareness.pdf

id	iium-10794
recordtype	eprints
spelling	iium-107942012-03-20T08:28:44Z http://irep.iium.edu.my/10794/ A survey of usability awareness in IT industry Hussein, Idyawati Mahmud, Murni Md. Tap, Abu Osman T Technology (General) T58.5 Information technology This paper reports a survey result of usability awareness in the information technology (IT) industry. The survey involved 72 personnel who were IT-practitioners, non-IT practitioners and IT students based on their involvement in the IT development process. Generally, they require more exposure to understand the usability importance and practice. Result reveals there is no significant different on the usability awareness between IT practitioners (e.g. software developer, system analyst etc.), non-IT practitioners (e.g. sales and marketing personnel) and IT student in IT industry. Finding indicates that usability is perceived as a “common sense” knowledge for both IT and non- IT practitioners. The international standard for usability is lacking in the IT development projects. The degree of recognition of Human-Computer Interaction (HCI) and usability terminology is higher than expected, but the practice towards usability received lack attention. Profiles from the students who work as trainee and non-IT personnel indicated a relatively high condition on blaming themselves for not understanding current system interfaces in use. This study provides an indication of current usability awareness following user-experience (UX) development 2011 Conference or Workshop Item NonPeerReviewed application/pdf en http://irep.iium.edu.my/10794/1/Usability_Awareness.pdf Hussein, Idyawati and Mahmud, Murni and Md. Tap, Abu Osman (2011) A survey of usability awareness in IT industry. In: 2011 International Conference on User Science and Engineering (i-USEr), 29 November -2 December 2011, Universiti Teknologi Mara, Shah Alam.
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	T Technology (General) T58.5 Information technology
spellingShingle	T Technology (General) T58.5 Information technology Hussein, Idyawati Mahmud, Murni Md. Tap, Abu Osman A survey of usability awareness in IT industry
description	This paper reports a survey result of usability awareness in the information technology (IT) industry. The survey involved 72 personnel who were IT-practitioners, non-IT practitioners and IT students based on their involvement in the IT development process. Generally, they require more exposure to understand the usability importance and practice. Result reveals there is no significant different on the usability awareness between IT practitioners (e.g. software developer, system analyst etc.), non-IT practitioners (e.g. sales and marketing personnel) and IT student in IT industry. Finding indicates that usability is perceived as a “common sense” knowledge for both IT and non- IT practitioners. The international standard for usability is lacking in the IT development projects. The degree of recognition of Human-Computer Interaction (HCI) and usability terminology is higher than expected, but the practice towards usability received lack attention. Profiles from the students who work as trainee and non-IT personnel indicated a relatively high condition on blaming themselves for not understanding current system interfaces in use. This study provides an indication of current usability awareness following user-experience (UX) development
format	Conference or Workshop Item
author	Hussein, Idyawati Mahmud, Murni Md. Tap, Abu Osman
author_facet	Hussein, Idyawati Mahmud, Murni Md. Tap, Abu Osman
author_sort	Hussein, Idyawati
title	A survey of usability awareness in IT industry
title_short	A survey of usability awareness in IT industry
title_full	A survey of usability awareness in IT industry
title_fullStr	A survey of usability awareness in IT industry
title_full_unstemmed	A survey of usability awareness in IT industry
title_sort	survey of usability awareness in it industry
publishDate	2011
url	http://irep.iium.edu.my/10794/ http://irep.iium.edu.my/10794/1/Usability_Awareness.pdf
first_indexed	2023-09-18T20:20:10Z
last_indexed	2023-09-18T20:20:10Z
_version_	1777408053972303872

A survey of usability awareness in IT industry

Similar Items