Conflict management in the Mara education institutions, Malaysia

Conflict if managed appropriately and efficiently would add important values to an organization as it act as a catalyst for change. These changes may lead to a conducive environment in workplace, foster good relationship among employees, and, over a period of time it will result in high productiv...

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Main Authors:	Salleh, Mohamad Johdi, Ramani, Raman
Format:	Conference or Workshop Item
Language:	English
Published:	2011
Subjects:	L Education (General)
Online Access:	http://irep.iium.edu.my/11692/ http://irep.iium.edu.my/11692/1/Proceding_-_Conflict_Management_MARA.pdf

id	iium-11692
recordtype	eprints
spelling	iium-116922012-02-09T07:07:43Z http://irep.iium.edu.my/11692/ Conflict management in the Mara education institutions, Malaysia Salleh, Mohamad Johdi Ramani, Raman L Education (General) Conflict if managed appropriately and efficiently would add important values to an organization as it act as a catalyst for change. These changes may lead to a conducive environment in workplace, foster good relationship among employees, and, over a period of time it will result in high productivity. This is important as a team, they can work hand in hand to achieve the organizational goals. Pursuant to this matter, this study attempts to investigate the views of MARA educators on conflict management and identify the processes of managing conflict in the MARA education institutions. The sample of the study was 306 respondents randomly selected from MARA educators who attended the Postgraduate Diploma in Education programme at the International Islamic University Malaysia, Gombak. They were from MRSM, KPM, KKTM, KM and IKM across the country. The data was processed using the Statistical Package for Social Science (SPSS) version 17.0 for Windows. The responses on the questionnaire items were reported and discussed in frequency, percentage, and, mean. The findings shows that the highest score was on ‘Conflict can be thought as problem, we need to find the source and take the appropriate steps to solve it’ with mean score 4.40 of 5.00 Likert scale. The lowest was on ‘It is better to lie a bit in order to solve a conflict’ with mean score 2.51. It is believed that if the educators regardless of background can manage effectively the conflict in schools and foster healthy teacher-administrator relationship, teaching and learning can be improved towards facing the challenges in the era of globalization and realization of vision 2020. 2011-09 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/11692/1/Proceding_-_Conflict_Management_MARA.pdf Salleh, Mohamad Johdi and Ramani, Raman (2011) Conflict management in the Mara education institutions, Malaysia. In: Seminar Keb Majlis Dekan-Dekan Pendidikan IPTA (SMDD2011), 27 & 28 September 2011, Universiti Putra Malaysia Serdang.
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	L Education (General)
spellingShingle	L Education (General) Salleh, Mohamad Johdi Ramani, Raman Conflict management in the Mara education institutions, Malaysia
description	Conflict if managed appropriately and efficiently would add important values to an organization as it act as a catalyst for change. These changes may lead to a conducive environment in workplace, foster good relationship among employees, and, over a period of time it will result in high productivity. This is important as a team, they can work hand in hand to achieve the organizational goals. Pursuant to this matter, this study attempts to investigate the views of MARA educators on conflict management and identify the processes of managing conflict in the MARA education institutions. The sample of the study was 306 respondents randomly selected from MARA educators who attended the Postgraduate Diploma in Education programme at the International Islamic University Malaysia, Gombak. They were from MRSM, KPM, KKTM, KM and IKM across the country. The data was processed using the Statistical Package for Social Science (SPSS) version 17.0 for Windows. The responses on the questionnaire items were reported and discussed in frequency, percentage, and, mean. The findings shows that the highest score was on ‘Conflict can be thought as problem, we need to find the source and take the appropriate steps to solve it’ with mean score 4.40 of 5.00 Likert scale. The lowest was on ‘It is better to lie a bit in order to solve a conflict’ with mean score 2.51. It is believed that if the educators regardless of background can manage effectively the conflict in schools and foster healthy teacher-administrator relationship, teaching and learning can be improved towards facing the challenges in the era of globalization and realization of vision 2020.
format	Conference or Workshop Item
author	Salleh, Mohamad Johdi Ramani, Raman
author_facet	Salleh, Mohamad Johdi Ramani, Raman
author_sort	Salleh, Mohamad Johdi
title	Conflict management in the Mara education institutions, Malaysia
title_short	Conflict management in the Mara education institutions, Malaysia
title_full	Conflict management in the Mara education institutions, Malaysia
title_fullStr	Conflict management in the Mara education institutions, Malaysia
title_full_unstemmed	Conflict management in the Mara education institutions, Malaysia
title_sort	conflict management in the mara education institutions, malaysia
publishDate	2011
url	http://irep.iium.edu.my/11692/ http://irep.iium.edu.my/11692/1/Proceding_-_Conflict_Management_MARA.pdf
first_indexed	2023-09-18T20:20:59Z
last_indexed	2023-09-18T20:20:59Z
_version_	1777408105270738944

Conflict management in the Mara education institutions, Malaysia

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