Improving the quality of user experience by deploying an open access network framework in a Fiber-To-The Home environment in Malaysia

Content delivery via High-Speed Broadband Fiber-to-the-Home Services in Malaysia has yet to improve the Quality of Experience of the average subscribers as static contents, program menus, and channel packages delivered cannot address relevant and personalized contents to diversified subscribers...

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Main Authors: Ismail, Zahid, Chik, Razmi
Format: Conference or Workshop Item
Language:English
Published: 2011
Subjects:
Online Access:http://irep.iium.edu.my/14834/
http://irep.iium.edu.my/14834/
http://irep.iium.edu.my/14834/1/IMPROVING_THE_QUALITY_OF_USER.pdf
id iium-14834
recordtype eprints
spelling iium-148342013-07-09T02:10:27Z http://irep.iium.edu.my/14834/ Improving the quality of user experience by deploying an open access network framework in a Fiber-To-The Home environment in Malaysia Ismail, Zahid Chik, Razmi T10.5 Communication of technical information Content delivery via High-Speed Broadband Fiber-to-the-Home Services in Malaysia has yet to improve the Quality of Experience of the average subscribers as static contents, program menus, and channel packages delivered cannot address relevant and personalized contents to diversified subscribers in their needs and goals. Furthermore there is no common open service platform to integrate contents from licensed service providers and independent content providers alike. The objective of this research is to examine an open access network strategy that can improve the Quality of Service delivered and increase the level of Quality of Experience of the subscribers. The Open Access Network strategy will allow subscriber the freedom to select any service provider on the network. The deployment of an open-access based Active Optic Networks (AON) Fiber-To-The-Home model to individual homes enable subscribers to personalize and customize contents based on personal preference in real-time. Content management strategy such as video-based content convergence, streaming and on demand video content management and customization will significantly improve customer level of experience. In the future this study will be used as input by high speed broadband service providers in analyzing methods to increase their service delivery revenue by increasing the level of subscriber satisfaction. 2011 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/14834/1/IMPROVING_THE_QUALITY_OF_USER.pdf Ismail, Zahid and Chik, Razmi (2011) Improving the quality of user experience by deploying an open access network framework in a Fiber-To-The Home environment in Malaysia. In: 2nd International Conference on Business and Economic Research (2nd ICBER 2011), 14th-16th March 2011, Holiday Villa Beach Resort and Spa, Langkawi Kedah, Malaysia. http://www.internationalconference.com.my/proceeding/2ndicber2011_proceeding/491-2nd%20ICBER%202011%20PG%202541-2555%20Quality%20Of%20User%20Experience.pdf
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic T10.5 Communication of technical information
spellingShingle T10.5 Communication of technical information
Ismail, Zahid
Chik, Razmi
Improving the quality of user experience by deploying an open access network framework in a Fiber-To-The Home environment in Malaysia
description Content delivery via High-Speed Broadband Fiber-to-the-Home Services in Malaysia has yet to improve the Quality of Experience of the average subscribers as static contents, program menus, and channel packages delivered cannot address relevant and personalized contents to diversified subscribers in their needs and goals. Furthermore there is no common open service platform to integrate contents from licensed service providers and independent content providers alike. The objective of this research is to examine an open access network strategy that can improve the Quality of Service delivered and increase the level of Quality of Experience of the subscribers. The Open Access Network strategy will allow subscriber the freedom to select any service provider on the network. The deployment of an open-access based Active Optic Networks (AON) Fiber-To-The-Home model to individual homes enable subscribers to personalize and customize contents based on personal preference in real-time. Content management strategy such as video-based content convergence, streaming and on demand video content management and customization will significantly improve customer level of experience. In the future this study will be used as input by high speed broadband service providers in analyzing methods to increase their service delivery revenue by increasing the level of subscriber satisfaction.
format Conference or Workshop Item
author Ismail, Zahid
Chik, Razmi
author_facet Ismail, Zahid
Chik, Razmi
author_sort Ismail, Zahid
title Improving the quality of user experience by deploying an open access network framework in a Fiber-To-The Home environment in Malaysia
title_short Improving the quality of user experience by deploying an open access network framework in a Fiber-To-The Home environment in Malaysia
title_full Improving the quality of user experience by deploying an open access network framework in a Fiber-To-The Home environment in Malaysia
title_fullStr Improving the quality of user experience by deploying an open access network framework in a Fiber-To-The Home environment in Malaysia
title_full_unstemmed Improving the quality of user experience by deploying an open access network framework in a Fiber-To-The Home environment in Malaysia
title_sort improving the quality of user experience by deploying an open access network framework in a fiber-to-the home environment in malaysia
publishDate 2011
url http://irep.iium.edu.my/14834/
http://irep.iium.edu.my/14834/
http://irep.iium.edu.my/14834/1/IMPROVING_THE_QUALITY_OF_USER.pdf
first_indexed 2023-09-18T20:23:58Z
last_indexed 2023-09-18T20:23:58Z
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