Nominal group technique and its applications in managing quality in higher education

Quality management is an important aspect in all kinds of businesses – manufacturing or service. Idea generation plays a pivotal role in managing quality in organizations. It is the new and innovative ideas which can help orporations to survive in the turbulent business environment. Research in gro...

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Main Authors: Abdullah, Muhammad Madi, Islam, Rafikul
Format: Article
Language:English
Published: Johar Education Society 2011
Subjects:
Online Access:http://irep.iium.edu.my/1760/
http://irep.iium.edu.my/1760/
http://irep.iium.edu.my/1760/1/NGT_in_Edu.pdf
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recordtype eprints
spelling iium-17602011-10-17T02:26:43Z http://irep.iium.edu.my/1760/ Nominal group technique and its applications in managing quality in higher education Abdullah, Muhammad Madi Islam, Rafikul HF5001 Business. Business Administration Quality management is an important aspect in all kinds of businesses – manufacturing or service. Idea generation plays a pivotal role in managing quality in organizations. It is the new and innovative ideas which can help orporations to survive in the turbulent business environment. Research in group dynamics has shown that more ideas are generated by individuals working alone but in a group environment than the individuals engaged in a formal group discussion. In Nominal Group Technique (NGT), individuals work alone but in a group setting. This paper shows how NGT can be applied to generate large number of ideas to solve quality related problems specifically in Malaysian higher education setting. The paper also iscusses the details of NGT working procedure and explores the areas of its further applications. Johar Education Society 2011 Article PeerReviewed application/pdf en http://irep.iium.edu.my/1760/1/NGT_in_Edu.pdf Abdullah, Muhammad Madi and Islam, Rafikul (2011) Nominal group technique and its applications in managing quality in higher education. Pakistan Journal of Commerce and Social Science, 5 (1). pp. 81-99. ISSN 1997-8553 http://jespk.net
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic HF5001 Business. Business Administration
spellingShingle HF5001 Business. Business Administration
Abdullah, Muhammad Madi
Islam, Rafikul
Nominal group technique and its applications in managing quality in higher education
description Quality management is an important aspect in all kinds of businesses – manufacturing or service. Idea generation plays a pivotal role in managing quality in organizations. It is the new and innovative ideas which can help orporations to survive in the turbulent business environment. Research in group dynamics has shown that more ideas are generated by individuals working alone but in a group environment than the individuals engaged in a formal group discussion. In Nominal Group Technique (NGT), individuals work alone but in a group setting. This paper shows how NGT can be applied to generate large number of ideas to solve quality related problems specifically in Malaysian higher education setting. The paper also iscusses the details of NGT working procedure and explores the areas of its further applications.
format Article
author Abdullah, Muhammad Madi
Islam, Rafikul
author_facet Abdullah, Muhammad Madi
Islam, Rafikul
author_sort Abdullah, Muhammad Madi
title Nominal group technique and its applications in managing quality in higher education
title_short Nominal group technique and its applications in managing quality in higher education
title_full Nominal group technique and its applications in managing quality in higher education
title_fullStr Nominal group technique and its applications in managing quality in higher education
title_full_unstemmed Nominal group technique and its applications in managing quality in higher education
title_sort nominal group technique and its applications in managing quality in higher education
publisher Johar Education Society
publishDate 2011
url http://irep.iium.edu.my/1760/
http://irep.iium.edu.my/1760/
http://irep.iium.edu.my/1760/1/NGT_in_Edu.pdf
first_indexed 2023-09-18T20:09:15Z
last_indexed 2023-09-18T20:09:15Z
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