Nominal group technique and its applications in managing quality in higher education
Quality management is an important aspect in all kinds of businesses – manufacturing or service. Idea generation plays a pivotal role in managing quality in organizations. It is the new and innovative ideas which can help orporations to survive in the turbulent business environment. Research in gro...
Main Authors: | , |
---|---|
Format: | Article |
Language: | English |
Published: |
Johar Education Society
2011
|
Subjects: | |
Online Access: | http://irep.iium.edu.my/1760/ http://irep.iium.edu.my/1760/ http://irep.iium.edu.my/1760/1/NGT_in_Edu.pdf |
id |
iium-1760 |
---|---|
recordtype |
eprints |
spelling |
iium-17602011-10-17T02:26:43Z http://irep.iium.edu.my/1760/ Nominal group technique and its applications in managing quality in higher education Abdullah, Muhammad Madi Islam, Rafikul HF5001 Business. Business Administration Quality management is an important aspect in all kinds of businesses – manufacturing or service. Idea generation plays a pivotal role in managing quality in organizations. It is the new and innovative ideas which can help orporations to survive in the turbulent business environment. Research in group dynamics has shown that more ideas are generated by individuals working alone but in a group environment than the individuals engaged in a formal group discussion. In Nominal Group Technique (NGT), individuals work alone but in a group setting. This paper shows how NGT can be applied to generate large number of ideas to solve quality related problems specifically in Malaysian higher education setting. The paper also iscusses the details of NGT working procedure and explores the areas of its further applications. Johar Education Society 2011 Article PeerReviewed application/pdf en http://irep.iium.edu.my/1760/1/NGT_in_Edu.pdf Abdullah, Muhammad Madi and Islam, Rafikul (2011) Nominal group technique and its applications in managing quality in higher education. Pakistan Journal of Commerce and Social Science, 5 (1). pp. 81-99. ISSN 1997-8553 http://jespk.net |
repository_type |
Digital Repository |
institution_category |
Local University |
institution |
International Islamic University Malaysia |
building |
IIUM Repository |
collection |
Online Access |
language |
English |
topic |
HF5001 Business. Business Administration |
spellingShingle |
HF5001 Business. Business Administration Abdullah, Muhammad Madi Islam, Rafikul Nominal group technique and its applications in managing quality in higher education |
description |
Quality management is an important aspect in all kinds of businesses – manufacturing or service. Idea generation plays a pivotal role in managing quality in organizations. It is the new and innovative ideas which can help orporations to survive in the turbulent business environment. Research in group dynamics has shown that more ideas are generated by individuals working alone but in a group environment than the individuals engaged in a
formal group discussion. In Nominal Group Technique (NGT), individuals work alone but in a group setting. This paper shows how NGT can be applied to generate large number of ideas to solve quality related problems specifically in Malaysian higher education setting. The paper also iscusses the details of NGT working procedure and explores the areas of its further applications. |
format |
Article |
author |
Abdullah, Muhammad Madi Islam, Rafikul |
author_facet |
Abdullah, Muhammad Madi Islam, Rafikul |
author_sort |
Abdullah, Muhammad Madi |
title |
Nominal group technique and its applications in managing quality in higher education |
title_short |
Nominal group technique and its applications in managing quality in higher education |
title_full |
Nominal group technique and its applications in managing quality in higher education |
title_fullStr |
Nominal group technique and its applications in managing quality in higher education |
title_full_unstemmed |
Nominal group technique and its applications in managing quality in higher education |
title_sort |
nominal group technique and its applications in managing quality in higher education |
publisher |
Johar Education Society |
publishDate |
2011 |
url |
http://irep.iium.edu.my/1760/ http://irep.iium.edu.my/1760/ http://irep.iium.edu.my/1760/1/NGT_in_Edu.pdf |
first_indexed |
2023-09-18T20:09:15Z |
last_indexed |
2023-09-18T20:09:15Z |
_version_ |
1777407366470303744 |