APA (7th ed.) Citation

Mohamed, N., Abdul Karim, N. S., Mahmud, M., Ahlan, A. R., Hussein, R., & Kaur, J. (2012). A conceptual model of customer relationship management alignment. IADIS.

Chicago Style (17th ed.) Citation

Mohamed, Norshidah, Nor Shahriza Abdul Karim, Murni Mahmud, Abdul Rahman Ahlan, Ramlah Hussein, and Jasber Kaur. A Conceptual Model of Customer Relationship Management Alignment. IADIS, 2012.

MLA (8th ed.) Citation

Mohamed, Norshidah, et al. A Conceptual Model of Customer Relationship Management Alignment. IADIS, 2012.