Mohd Ali, H., Salleh, M. J., & Othman, A. (2011). What customers expect and perceive from a university services? IIUM Press.
Chicago Style (17th ed.) CitationMohd Ali, Hairuddin, Mohamad Johdi Salleh, and Azam Othman. What Customers Expect and Perceive from a University Services? IIUM Press, 2011.
MLA (8th ed.) CitationMohd Ali, Hairuddin, et al. What Customers Expect and Perceive from a University Services? IIUM Press, 2011.
Warning: These citations may not always be 100% accurate.