Setting-up a sulh-based, community mediation-type of online dispute resolution (ODR) in Malaysia

Islam is a way of life that guides the Muslims from all perspectives, and as portion of Islam, it also promotes peace and conciliation in resolving disputes. The Al-Quran provides guidelines in dispute resolution through a third party called Sulh. Sulh refers to the process of mediation, arbitration...

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Main Authors:	Hassan, Raini, Ambaras Khan, Hanna, Al Shaikhli, Imad Fakhri Taha, Abdul Hak, Nora
Format:	Conference or Workshop Item
Language:	English
Published:	2013
Subjects:	QA75 Electronic computers. Computer science
Online Access:	http://irep.iium.edu.my/30311/ http://irep.iium.edu.my/30311/ http://irep.iium.edu.my/30311/1/47893_paper.pdf

id	iium-30311
recordtype	eprints
spelling	iium-303112016-03-08T08:25:20Z http://irep.iium.edu.my/30311/ Setting-up a sulh-based, community mediation-type of online dispute resolution (ODR) in Malaysia Hassan, Raini Ambaras Khan, Hanna Al Shaikhli, Imad Fakhri Taha Abdul Hak, Nora QA75 Electronic computers. Computer science Islam is a way of life that guides the Muslims from all perspectives, and as portion of Islam, it also promotes peace and conciliation in resolving disputes. The Al-Quran provides guidelines in dispute resolution through a third party called Sulh. Sulh refers to the process of mediation, arbitration and reconciliation that takes place when the parties involved agree on a process of resolving a dispute with a third party mediator, who eventually will ensure that both disputed parties will be satisfied by the outcomes. This work is focused on community mediation, which involved with the disputes between the community members. In Malaysia, Sulh were actually practiced by the Malays prior to the time of the Portuguese, the Dutch and the British. The session will be conducted by a third party who normally a respected and elder person in the society, whom also held the position as the headman (Penghulu or Ketua Kampung) or Imam (a religious leader). Nowadays, given the plural society of Malaysia, and the era of Internet, it is crucial for Sulh to be available online. With the use of ICT tools, Sulh can be promoted to society, and if it is a part of e-government efforts, then it will encourage the society to be involved with the government’s mission. The online Sulh will not merely act as an interface for those parties involved. The challenges of making the online system secured, the correct ways of ensuring the data accuracy, understanding on methods that will be used for data propagation (among others), are existed in the domain of Computer Science (CS). There are many possible CS approaches, but the work will focus on Computational Intelligence (CI) techniques, with special interest in connectionist models 2013-03-26 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/30311/1/47893_paper.pdf Hassan, Raini and Ambaras Khan, Hanna and Al Shaikhli, Imad Fakhri Taha and Abdul Hak, Nora (2013) Setting-up a sulh-based, community mediation-type of online dispute resolution (ODR) in Malaysia. In: 5th International Conference on Information and Communication Technology for the Muslim World, 26-28 March 2013, Morocco. http://ieeexplore.ieee.org/xpl/mostRecentIssue.jsp?punumber=6516131
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	QA75 Electronic computers. Computer science
spellingShingle	QA75 Electronic computers. Computer science Hassan, Raini Ambaras Khan, Hanna Al Shaikhli, Imad Fakhri Taha Abdul Hak, Nora Setting-up a sulh-based, community mediation-type of online dispute resolution (ODR) in Malaysia
description	Islam is a way of life that guides the Muslims from all perspectives, and as portion of Islam, it also promotes peace and conciliation in resolving disputes. The Al-Quran provides guidelines in dispute resolution through a third party called Sulh. Sulh refers to the process of mediation, arbitration and reconciliation that takes place when the parties involved agree on a process of resolving a dispute with a third party mediator, who eventually will ensure that both disputed parties will be satisfied by the outcomes. This work is focused on community mediation, which involved with the disputes between the community members. In Malaysia, Sulh were actually practiced by the Malays prior to the time of the Portuguese, the Dutch and the British. The session will be conducted by a third party who normally a respected and elder person in the society, whom also held the position as the headman (Penghulu or Ketua Kampung) or Imam (a religious leader). Nowadays, given the plural society of Malaysia, and the era of Internet, it is crucial for Sulh to be available online. With the use of ICT tools, Sulh can be promoted to society, and if it is a part of e-government efforts, then it will encourage the society to be involved with the government’s mission. The online Sulh will not merely act as an interface for those parties involved. The challenges of making the online system secured, the correct ways of ensuring the data accuracy, understanding on methods that will be used for data propagation (among others), are existed in the domain of Computer Science (CS). There are many possible CS approaches, but the work will focus on Computational Intelligence (CI) techniques, with special interest in connectionist models
format	Conference or Workshop Item
author	Hassan, Raini Ambaras Khan, Hanna Al Shaikhli, Imad Fakhri Taha Abdul Hak, Nora
author_facet	Hassan, Raini Ambaras Khan, Hanna Al Shaikhli, Imad Fakhri Taha Abdul Hak, Nora
author_sort	Hassan, Raini
title	Setting-up a sulh-based, community mediation-type of online dispute resolution (ODR) in Malaysia
title_short	Setting-up a sulh-based, community mediation-type of online dispute resolution (ODR) in Malaysia
title_full	Setting-up a sulh-based, community mediation-type of online dispute resolution (ODR) in Malaysia
title_fullStr	Setting-up a sulh-based, community mediation-type of online dispute resolution (ODR) in Malaysia
title_full_unstemmed	Setting-up a sulh-based, community mediation-type of online dispute resolution (ODR) in Malaysia
title_sort	setting-up a sulh-based, community mediation-type of online dispute resolution (odr) in malaysia
publishDate	2013
url	http://irep.iium.edu.my/30311/ http://irep.iium.edu.my/30311/ http://irep.iium.edu.my/30311/1/47893_paper.pdf
first_indexed	2023-09-18T20:44:27Z
last_indexed	2023-09-18T20:44:27Z
_version_	1777409581458128896

Setting-up a sulh-based, community mediation-type of online dispute resolution (ODR) in Malaysia

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