IT outsourcing as an innovative strategy for economic advancement: lessons from Malaysia

IT outsourcing is seen as an innovative strategy for organizations to leverage on its several major benefits. The motivations for ITO can be in forms of technological, economic and business benefits. Moreover, ITO generates income for the nation economy. This is possible in onshore and offshore outs...

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Main Authors:	Arshad, Y, Ahlan, Abdul Rahman
Format:	Conference or Workshop Item
Language:	English English
Published:	2013
Subjects:	HD72 Economic growth, development, planning T58.5 Information technology
Online Access:	http://irep.iium.edu.my/30838/ http://irep.iium.edu.my/30838/ http://irep.iium.edu.my/30838/1/Table_of_Content.pdf http://irep.iium.edu.my/30838/2/41.pdf

id	iium-30838
recordtype	eprints
spelling	iium-308382013-08-04T17:09:39Z http://irep.iium.edu.my/30838/ IT outsourcing as an innovative strategy for economic advancement: lessons from Malaysia Arshad, Y Ahlan, Abdul Rahman HD72 Economic growth, development, planning T58.5 Information technology IT outsourcing is seen as an innovative strategy for organizations to leverage on its several major benefits. The motivations for ITO can be in forms of technological, economic and business benefits. Moreover, ITO generates income for the nation economy. This is possible in onshore and offshore outsourcing activities. This study explores the literature and our previous studies on ITO in banking and public healthcare sector in Malaysia. We aim to answer the motivations for, risks and challenges in and how ITO contributes towards nations’ economies. The study finds that ITO benefits can be mainly categorized into strategic, economic or business and technological benefits. Risks and challenges faced by the organizations under studies are many which can be grouped into financial, information, technical, human resource, project management, risk management and relationship management. Developing countries can tap on her cost effective and innovative proposals to attract potential clients to outsource their IT services and functions to them. 2013 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/30838/1/Table_of_Content.pdf application/pdf en http://irep.iium.edu.my/30838/2/41.pdf Arshad, Y and Ahlan, Abdul Rahman (2013) IT outsourcing as an innovative strategy for economic advancement: lessons from Malaysia. In: The 4th International Conference on Information & Communication Technology for the Muslim World (ICT4M), 25-27 Mar 2013, Rabat, Moroco. http://ict4m.org/
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English English
topic	HD72 Economic growth, development, planning T58.5 Information technology
spellingShingle	HD72 Economic growth, development, planning T58.5 Information technology Arshad, Y Ahlan, Abdul Rahman IT outsourcing as an innovative strategy for economic advancement: lessons from Malaysia
description	IT outsourcing is seen as an innovative strategy for organizations to leverage on its several major benefits. The motivations for ITO can be in forms of technological, economic and business benefits. Moreover, ITO generates income for the nation economy. This is possible in onshore and offshore outsourcing activities. This study explores the literature and our previous studies on ITO in banking and public healthcare sector in Malaysia. We aim to answer the motivations for, risks and challenges in and how ITO contributes towards nations’ economies. The study finds that ITO benefits can be mainly categorized into strategic, economic or business and technological benefits. Risks and challenges faced by the organizations under studies are many which can be grouped into financial, information, technical, human resource, project management, risk management and relationship management. Developing countries can tap on her cost effective and innovative proposals to attract potential clients to outsource their IT services and functions to them.
format	Conference or Workshop Item
author	Arshad, Y Ahlan, Abdul Rahman
author_facet	Arshad, Y Ahlan, Abdul Rahman
author_sort	Arshad, Y
title	IT outsourcing as an innovative strategy for economic advancement: lessons from Malaysia
title_short	IT outsourcing as an innovative strategy for economic advancement: lessons from Malaysia
title_full	IT outsourcing as an innovative strategy for economic advancement: lessons from Malaysia
title_fullStr	IT outsourcing as an innovative strategy for economic advancement: lessons from Malaysia
title_full_unstemmed	IT outsourcing as an innovative strategy for economic advancement: lessons from Malaysia
title_sort	it outsourcing as an innovative strategy for economic advancement: lessons from malaysia
publishDate	2013
url	http://irep.iium.edu.my/30838/ http://irep.iium.edu.my/30838/ http://irep.iium.edu.my/30838/1/Table_of_Content.pdf http://irep.iium.edu.my/30838/2/41.pdf
first_indexed	2023-09-18T20:45:05Z
last_indexed	2023-09-18T20:45:05Z
_version_	1777409621335474176

IT outsourcing as an innovative strategy for economic advancement: lessons from Malaysia

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