Ismail, N. A., & Hussin, H. (2013). E-CRM features in the context of airline e-ticket purchasing: A conceptual framework.
Chicago Style (17th ed.) CitationIsmail, Nor Alina, and Husnayati Hussin. E-CRM Features in the Context of Airline E-ticket Purchasing: A Conceptual Framework. 2013.
MLA (8th ed.) CitationIsmail, Nor Alina, and Husnayati Hussin. E-CRM Features in the Context of Airline E-ticket Purchasing: A Conceptual Framework. 2013.
Warning: These citations may not always be 100% accurate.