Md. Zain, O. (2011). Inquisitions into the complain and the non-complain customers: The Malaysian customers’ insight. Centre for Promoting Ideas.
Chicago Style (17th ed.) CitationMd. Zain, Osman. Inquisitions into the Complain and the Non-complain Customers: The Malaysian Customers’ Insight. Centre for Promoting Ideas, 2011.
MLA (8th ed.) CitationMd. Zain, Osman. Inquisitions into the Complain and the Non-complain Customers: The Malaysian Customers’ Insight. Centre for Promoting Ideas, 2011.
Warning: These citations may not always be 100% accurate.