Consumer protection in the supply of services:a comparative study between the Consumer Protection Act 1999 and Islamic law

The Consumer Protection Act 1999 (CPA) that came into force on 15 November 1999 represents a milestone in consumer protection in Malaysia.It has several important provisions, some of which are more beneficial than those found in the law of contract and law of tort since its objective is specifically...

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Main Authors:	Abu Bakar, Elistina, Amin, Naemah
Format:	Article
Language:	English
Published:	IIUM Press 2010
Subjects:	K Law (General) KBP173.25 Islamic law and other disciplines or subjects KPG Malaysia
Online Access:	http://irep.iium.edu.my/3190/ http://irep.iium.edu.my/3190/ http://irep.iium.edu.my/3190/3/Consumer_Protection_in_the_supply_of_servives.pdf

id	iium-3190
recordtype	eprints
spelling	iium-31902014-05-07T09:08:10Z http://irep.iium.edu.my/3190/ Consumer protection in the supply of services:a comparative study between the Consumer Protection Act 1999 and Islamic law Abu Bakar, Elistina Amin, Naemah K Law (General) KBP173.25 Islamic law and other disciplines or subjects KPG Malaysia The Consumer Protection Act 1999 (CPA) that came into force on 15 November 1999 represents a milestone in consumer protection in Malaysia.It has several important provisions, some of which are more beneficial than those found in the law of contract and law of tort since its objective is specifically to protect the interest of consumers. The statute is applicable to both goods and services but the provisions on services are very important because previously the laws regulating the supply of services seem to be left behind compared to those regulating goods.The aim of this paper is to examine the relevant provisions of the CPA and make a comparative study with the protection available under the Islamic law of muamalat. The central discussions are on section 53, section 54 and part 1X of the CPA since they deal specifically with the supply of services. The liabilities of the service providers are scrutunised as well as consumers' rights of redress. IIUM Press 2010 Article PeerReviewed application/pdf en http://irep.iium.edu.my/3190/3/Consumer_Protection_in_the_supply_of_servives.pdf Abu Bakar, Elistina and Amin, Naemah (2010) Consumer protection in the supply of services:a comparative study between the Consumer Protection Act 1999 and Islamic law. IIUM Law Journal, 18 (1). pp. 143-162. ISSN 0128-2530 http://rms.research.iium.edu.my/bookstore/Products/296-wwwgooglecom.aspx
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	K Law (General) KBP173.25 Islamic law and other disciplines or subjects KPG Malaysia
spellingShingle	K Law (General) KBP173.25 Islamic law and other disciplines or subjects KPG Malaysia Abu Bakar, Elistina Amin, Naemah Consumer protection in the supply of services:a comparative study between the Consumer Protection Act 1999 and Islamic law
description	The Consumer Protection Act 1999 (CPA) that came into force on 15 November 1999 represents a milestone in consumer protection in Malaysia.It has several important provisions, some of which are more beneficial than those found in the law of contract and law of tort since its objective is specifically to protect the interest of consumers. The statute is applicable to both goods and services but the provisions on services are very important because previously the laws regulating the supply of services seem to be left behind compared to those regulating goods.The aim of this paper is to examine the relevant provisions of the CPA and make a comparative study with the protection available under the Islamic law of muamalat. The central discussions are on section 53, section 54 and part 1X of the CPA since they deal specifically with the supply of services. The liabilities of the service providers are scrutunised as well as consumers' rights of redress.
format	Article
author	Abu Bakar, Elistina Amin, Naemah
author_facet	Abu Bakar, Elistina Amin, Naemah
author_sort	Abu Bakar, Elistina
title	Consumer protection in the supply of services:a comparative study between the Consumer Protection Act 1999 and Islamic law
title_short	Consumer protection in the supply of services:a comparative study between the Consumer Protection Act 1999 and Islamic law
title_full	Consumer protection in the supply of services:a comparative study between the Consumer Protection Act 1999 and Islamic law
title_fullStr	Consumer protection in the supply of services:a comparative study between the Consumer Protection Act 1999 and Islamic law
title_full_unstemmed	Consumer protection in the supply of services:a comparative study between the Consumer Protection Act 1999 and Islamic law
title_sort	consumer protection in the supply of services:a comparative study between the consumer protection act 1999 and islamic law
publisher	IIUM Press
publishDate	2010
url	http://irep.iium.edu.my/3190/ http://irep.iium.edu.my/3190/ http://irep.iium.edu.my/3190/3/Consumer_Protection_in_the_supply_of_servives.pdf
first_indexed	2023-09-18T20:10:54Z
last_indexed	2023-09-18T20:10:54Z
_version_	1777407470751186944

Consumer protection in the supply of services:a comparative study between the Consumer Protection Act 1999 and Islamic law

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