APA (7th ed.) Citation

Ghaffar, A., Wahiddin, M. R., & Shaikh, A. (2013). Computer assisted alerts using mental model approach for customer service improvement. Scientific Research Publishing.

Chicago Style (17th ed.) Citation

Ghaffar, Abid, Mohamed Ridza Wahiddin, and Asadullah Shaikh. Computer Assisted Alerts Using Mental Model Approach for Customer Service Improvement. Scientific Research Publishing, 2013.

MLA (8th ed.) Citation

Ghaffar, Abid, et al. Computer Assisted Alerts Using Mental Model Approach for Customer Service Improvement. Scientific Research Publishing, 2013.