APA (7th ed.) Citation

Jan, M. T., Abdullah, K., & Shafiq, A. (2013). The Impact of Customer Satisfaction on Word-of-Mouth: Conventional Banks of Malaysia Investigated. Institute of Information System & Research Center.

Chicago Style (17th ed.) Citation

Jan, Muhammad Tahir, Kalthom Abdullah, and Ali Shafiq. The Impact of Customer Satisfaction on Word-of-Mouth: Conventional Banks of Malaysia Investigated. Institute of Information System & Research Center, 2013.

MLA (8th ed.) Citation

Jan, Muhammad Tahir, et al. The Impact of Customer Satisfaction on Word-of-Mouth: Conventional Banks of Malaysia Investigated. Institute of Information System & Research Center, 2013.