University-community engagement towards sustainable development: the perceptions of alumni

This paper aims at reporting on perceptions of the alumni of International Islamic University Malaysia (IIUM) on the quality of various services they received from the university. Being part of the community and major stakeholder of the university, alumni play an important role in supporting univers...

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Main Authors:	Abdul Rahim, Adibah, Ibrahim, Haslina, Awang Abd. Rahman @ Jusoh, Amilah, Abdullah, Nur Anisah
Format:	Conference or Workshop Item
Language:	English English
Published:	2012
Subjects:	L Education (General)
Online Access:	http://irep.iium.edu.my/34010/ http://irep.iium.edu.my/34010/2/CONFERENCE_AT_THAILAND.pdf http://irep.iium.edu.my/34010/1/PAPER_FOR_CONFERENCE_IN_CHIANG_MAI.pdf

id	iium-34010
recordtype	eprints
spelling	iium-340102014-12-15T04:16:16Z http://irep.iium.edu.my/34010/ University-community engagement towards sustainable development: the perceptions of alumni Abdul Rahim, Adibah Ibrahim, Haslina Awang Abd. Rahman @ Jusoh, Amilah Abdullah, Nur Anisah L Education (General) This paper aims at reporting on perceptions of the alumni of International Islamic University Malaysia (IIUM) on the quality of various services they received from the university. Being part of the community and major stakeholder of the university, alumni play an important role in supporting university relevance to the society and its sustainability development. Therefore, they have to engage with the university in the hope that such engagement would contribute positively to sustainability of the university. With some years of experience, alumni can suggest how operations of services in the university could be better improved to create a supportive positive learning experience for future students. This paper seeks to highlight the alumni perceptions on the quality of services rendered by the university from three dimensions, namely, academic service quality, administrative service quality, and facilities service quality. By identifying some perceptions and comments from alumni, it is hoped that this paper can serve as a guide for the university to improve and increase its quality of services. 2012 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/34010/2/CONFERENCE_AT_THAILAND.pdf application/pdf en http://irep.iium.edu.my/34010/1/PAPER_FOR_CONFERENCE_IN_CHIANG_MAI.pdf Abdul Rahim, Adibah and Ibrahim, Haslina and Awang Abd. Rahman @ Jusoh, Amilah and Abdullah, Nur Anisah (2012) University-community engagement towards sustainable development: the perceptions of alumni. In: International Conference on University-Community Engagement for Empowerment and Knowledge Creation (UCEC 2012), 9-12 January 2012, Chiangmai, Thailand. (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English English
topic	L Education (General)
spellingShingle	L Education (General) Abdul Rahim, Adibah Ibrahim, Haslina Awang Abd. Rahman @ Jusoh, Amilah Abdullah, Nur Anisah University-community engagement towards sustainable development: the perceptions of alumni
description	This paper aims at reporting on perceptions of the alumni of International Islamic University Malaysia (IIUM) on the quality of various services they received from the university. Being part of the community and major stakeholder of the university, alumni play an important role in supporting university relevance to the society and its sustainability development. Therefore, they have to engage with the university in the hope that such engagement would contribute positively to sustainability of the university. With some years of experience, alumni can suggest how operations of services in the university could be better improved to create a supportive positive learning experience for future students. This paper seeks to highlight the alumni perceptions on the quality of services rendered by the university from three dimensions, namely, academic service quality, administrative service quality, and facilities service quality. By identifying some perceptions and comments from alumni, it is hoped that this paper can serve as a guide for the university to improve and increase its quality of services.
format	Conference or Workshop Item
author	Abdul Rahim, Adibah Ibrahim, Haslina Awang Abd. Rahman @ Jusoh, Amilah Abdullah, Nur Anisah
author_facet	Abdul Rahim, Adibah Ibrahim, Haslina Awang Abd. Rahman @ Jusoh, Amilah Abdullah, Nur Anisah
author_sort	Abdul Rahim, Adibah
title	University-community engagement towards sustainable development: the perceptions of alumni
title_short	University-community engagement towards sustainable development: the perceptions of alumni
title_full	University-community engagement towards sustainable development: the perceptions of alumni
title_fullStr	University-community engagement towards sustainable development: the perceptions of alumni
title_full_unstemmed	University-community engagement towards sustainable development: the perceptions of alumni
title_sort	university-community engagement towards sustainable development: the perceptions of alumni
publishDate	2012
url	http://irep.iium.edu.my/34010/ http://irep.iium.edu.my/34010/2/CONFERENCE_AT_THAILAND.pdf http://irep.iium.edu.my/34010/1/PAPER_FOR_CONFERENCE_IN_CHIANG_MAI.pdf
first_indexed	2023-09-18T20:49:06Z
last_indexed	2023-09-18T20:49:06Z
_version_	1777409873917509632

University-community engagement towards sustainable development: the perceptions of alumni

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